Growth · Managed Marketplace Operations
One team to run your Shopee and TikTok Shop store - end to end.
Listings, ads, campaigns, affiliate and creator marketing, reviews, customer chat, and market intelligence. One retainer, one accountable team, one monthly report. You stop managing the day-to-day.
From 15M VND/month + 4% NMV per store.
Vietnam-market specialist · Founded 2019 · Shopee Partner · TikTok Shop Partner
Is this you?
Six signals you should stop running this in-house.
This is for you if
- You already have a working store on Shopee or TikTok Shop and want it run to a professional standard.
- Your in-house team is stretched thin and you need a partner to own daily platform execution.
- You are tired of stitching together separate ads, content, and customer-service vendors.
- You want one group accountable for the numbers, not five vendors pointing at each other.
Looking for something else?
You do not have a store yet.
Launch Starter PackResearch + build + a 3-month run, one fixed price.
You are still deciding which market or platform to enter.
Market ResearchSettle the GO / NO-GO first.
How we deliver
A weekly cadence you can set your calendar to.
A fixed delivery sequence, then an ongoing operating cadence.
Onboarding audit (Week 1-2)
We review store health - keywords, listings, ad structure, campaign history, reviews, affiliate activity - and deliver a written baseline report plus a 90-day growth plan.
Optimize and operate (ongoing)
Keyword and listing optimization, on-site Shopee Ads and TikTok Shop Ads, campaign and promotional orchestration.
Grow demand (ongoing)
Affiliate program management and KOL/KOC creator coordination - seeding, briefing, UGC, livestream booking.
Engage buyers (ongoing)
Pre-sales and after-sales chat, rating and review management.
Track and report (monthly)
A structured Monthly NMV Report with HoD commentary on what changed and why - delivered by the 5th of each following month.
What is included
One retainer covers the work of a five-person team.
A single coordinated retainer covering the full platform operation.
Keyword and listing optimization
Platform-specific keywords per SKU, optimized titles, descriptions, attributes, images.
On-site advertising management
Shopee Ads and TikTok Shop Ads, with weekly performance review (you fund the ad budget; we never mark it up).
Campaign and promotional orchestration
Platform mega-sales (11.11, 12.12, Flash Deals) and brand-specific promotions.
Affiliate and creator marketing
Affiliate program operation plus KOL/KOC seeding, briefing, and livestream booking.
Buyer engagement
Pre-sales and after-sales chat, rating and review management.
Market intelligence
Monthly competitor tracking plus a quarterly deep market research report.
Monthly NMV Report + Performance Commentary
NMV, order volume, ROAS, top SKUs, ad efficiency, affiliate and creator results, with HoD commentary.
Inventory and stock coordination
Stock level monitoring across all active stores. Low-stock alerts flagged to your team before out-of-stock events impact ranking or campaign performance.
How it is priced
Fixed base, NMV percentage, all costs disclosed.
- Onboarding fee (one-time)
- 15M VND
- Monthly retainer (per store) Minimum engagement: 1 store, 3-month minimum.
- 15M VND/month
- NMV commission
- 4% NMV, flat
- No store yet? Under the LMC Store Commitment, Store Build & UX (20M VND value) is free when you commit to a 12-month retainer.
- Coming from a Launch Starter Pack sprint? The 15M onboarding fee is waived - you were already onboarded during the bundle.
- The retainer is flat; the 4% NMV commission does the scaling, not the retainer.
All prices in VND, exclusive of VAT.
As the store scales
Beyond steady revenue.
One store, then several
Stable single-store revenue tends to evolve into multi-platform or embedded operations.Run 2 or more stores across platforms as one coordinated operation.
Embed LMC as your full eCom department - operations + brand protection + advisory.
Why LMC
Operators - not a vendor renting you tools.
We operate some of the most active Shopee and TikTok Shop stores in Vietnam. Managed Marketplace Operations is run by the same specialists, on the same playbooks, with the same live platform data.
Ads, content, creators, chat, and reporting under one HoD - not five vendors.
A structured Monthly NMV Report every month, with commentary on what moved and why.
You pay the platforms directly for ad budget and creator fees. LMC never marks up ad spend.
We hold a 3-month minimum because shorter engagements produce no real signal. If you should start elsewhere, we say so.
Frequently asked questions
What clients ask before signing a retainer.
Do I have to commit long-term?
The minimum is 3 months - long enough to produce a real performance signal. There is no auto-renewal; continuing is an explicit decision.
Do you take a cut of my ad spend?
No. You fund and own your ad accounts; LMC manages deployment and never marks up ad spend. Creator fees and seeding samples are reimbursed at cost.
What does the 4% NMV commission cover?
It is how the engagement scales with your results - including the affiliate and creator work. There is no separate creator-budget percentage on top.
Can I buy just the ads, or just the creator marketing?
Yes - those components are available a la carte. Managed Marketplace Operations bundles them into one coordinated retainer when you want the whole operation run together.
I do not have a store yet. Can you still help?
Yes. If you are pre-launch, the Launch Starter Pack is the right entry. If you have committed to a 12-month retainer, the LMC Store Commitment delivers Store Build & UX free.
Can you run my Lazada or Amazon store too?
Shopee and TikTok Shop are our primary platforms. Lazada VN and Amazon SEA are case-by-case and need scoping - raise it on the call.
Stop managing vendors. Start running a store.
A 30-minute scoping call is free. We review your store, confirm Managed Marketplace Operations is the right fit, and quote the engagement. If you should start with a build or with research instead, we will route you there.
Prefer not to book a call yet? Send us your questions and we'll point you to the right next step.
15M/mo + 4% NMV
Book a scoping call